Frequently Asked Questions
Everything you need to know about shopping with Bhasin Brothers.
How long does it take for my order to be delivered?
Standard domestic orders are typically delivered within 5-7 business days. For customized ethnic wear or bridal couture, delivery may take 15-20 days depending on the intricacy of the work.
Do you offer international shipping?
Yes, Bhasin Brothers ships worldwide. International shipping costs and delivery timelines vary by destination and are calculated at the time of checkout.
What is your return and exchange policy?
We offer a 7-day return policy for standard-sized items in their original condition. Please note that custom-tailored outfits and sale items are not eligible for returns or exchanges.
Can I request custom measurements for my outfit?
Absolutely. We specialize in bespoke tailoring. You can provide your specific measurements on the product page or contact our stylists for assistance after placing your order.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes within India.
How do I track my order status?
Once your order is dispatched, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.